The owner/shipper and Allen Auto Transport, Inc. agree to the following:
1. By Owner’s signature of his/her agent’s signature, Allen Auto Transport, Inc., and driver or agents, jointly and separately are authorized to operate and transport the vehicle(s) from the point of origin to the point of departure for Truckaway service and to the specified final destination.
2. Allen Auto Transport, Inc. agrees to make all the efforts possible to provide the most expedient shipment of described vehicle(s) – insofar as they will not compromise its standard of safety or quality. The owner understands that ample notice of intent to ship is a primary contingency factor. The owner/agent and Allen Auto Transport, Inc. also understand that any shipment, regardless of type of trucking, may be delayed due to adverse weather or road conditions, illness, supply and demand for trucks and drivers, etc.
3. Owner designates persons listed at pick-up point or final destination as appointed agent for the purpose of delivering to, or accepting from Allen Auto Transport, Inc. owner’s vehicle(s).
4. Allen Auto Transport, Inc. and Carrier are not licensed or insured to carry household goods or personal items. We allow 50-100 lbs of cargo in the trunk area only! Vehicles going to or from HI or AK must be completely free of personal belongings. Neither Allen Auto Transport, Inc. nor any of the Carriers we broker to are responsible for damages (either interior or exterior) caused to vehicle(s) by any personal items inside of vehicle(s). Any costs, damages, sit time, or citations issued to Carrier due to or caused by excess weight of personal items in vehicle(s) will be the sole responsibility of the owner/agent. Any delay time, fines, bail and/or impound fees will be passed along to consignee and/or agent before release of vehicle(s). Driver of Carrier is not permitted to waive any contract requirements.
5. If your vehicle is booked on a transporter before you fax or email your cancellation, an administrative cancellation fee (not to exceed $175) will be assessed to your order to pay for services rendered. This fee will be in addition to any other charges relative to shipment, i.e., storage charges, pick-up fees, ip fees, etc. There will be no cancellation charge if the owner wishes to change the shipping date, provided the new date falls within 30 days before, or after, the original scheduled date. In addition, if cancellation occurs and is rescheduled within subsequent 6 month period, the owner shall receive a 100% credit of cancellation fee toward the rescheduled shipment. Notification of cancelled order must be made via email or fax, directly to Allen Auto Transport, Inc. Refunds will be processed in 30 days.
6. If, upon attempted notification by phone to consignee or agents of delivery of vehicle(s) cannot be made by Allen Auto Transport, Inc. or Carrier, the vehicle(s) will be taken to the closest terminal, at the discretion of Allen Auto Transport, Inc. All C.O.D.’s terminal fees, storage fees, additional trucking fees, phone charges, if any, would be due and payable to Allen Auto Transport, Inc. in either cash or cashiers check before release of vehicle(s) to consignee or agents. Due to varying circumstances, i.e., weight restriction, steep hills, overhanging trees, narrow streets, low bridges, cul-de sacs, etc., the Carrier, on a “door-to-door” order may have to arrange with consignee/agent to meet him at legal and/or safe pick-up or drop-off point as close as possible to the “door” to give/receive vehicle(s). Carrier will call consignee/agent between 3 and 24 hours prior to pick-up or drop-off of vehicle(s) so that any C.O.D.’s due to truck driver can be prepared.
7. Any claim or controversy arising from or relating to this agreement, or the performance or breach thereof, shall be subject to the jurisdiction of Clark County, Kahoka, Missouri. Shipper specifically waives any right to judicature of this matter at any other location. Allen Auto Transport can only be liable for up to the amount of the deposit located on your quotation. In no case can Allen Auto Transport be held liable for the designated carrier's damage. Allen Auto Transport will provide carriers insurance certificate and carrier information should any controversy arise.
8. Owner/consignee agrees to allow Allen Auto Transport, Inc. to act as its agent in dealing with the trucking facilities, and to exercise its efforts on owner’s behalf in placing the order with a Carrier they deem fit. Said Carrier will route vehicle(s) from origin to destination by a suitable route and does not agree to any specific routing. Allen Auto Transport, Inc. cannot make any guarantees for exact pickup/delivery time or day.
9. Owner understands and agrees that the primary insurance is provided by the Carrier. Vehicle order is subject to the terms and conditions of individual trucking companies used by Allen Auto Transport, Inc. for shipment. While Allen Auto Transport, Inc. and its agents are driving the vehicle(s) for purposes of parking, storage and prior to loading/unloading on/off a truck incidental to performance of the obligations under the Agreement Allen Auto Transport, Inc. shall have the full benefit of any insurance that has been effected by Shipper on the vehicle.
10. Per Federal Highway Administration/U.S. Department of Transportation rules and regulations and any successive applicable rules and regulations and any applicable state or federal law or statue regarding any claim for damages arising out of the use of a truck to deliver owner’s vehicle must be taken up directly with the trucking company Allen Auto Transport, Inc. brokered shipment to. If there is any damage, the liability for same lies solely with the trucking company, not Allen Auto Transport, Inc. Allen Auto Transport, Inc. will furnish owner/consignee with name and phone number of the trucking company used for transport and will assist in providing any other necessary information, should a claim arise. Any claim for damage must be submitted in writing, along with at least two (2) estimates of damage from authorized body shop or automobile dealership along with clear photographs of said damage. The claim must be postmarked to Allen Auto Transport, Inc. within ten (10) days of owner/agent receiving vehicle(s).
11. If there is any problem regarding a trucking delivery, any balance due the truck must be paid before a claim can be honored. First, the damage should be properly noted on the delivery receipt (Bill of Lading) while the driver is still there and the balance paid in cash. Then a copy of the delivery receipt, estimates and pictures should be sent to Allen Auto Transport, Inc. immediately so as to expedite a proper resolve. Payment to the driver or signing of the Bill of Lading at destination without notation of damage, no matter what time of day or night, or type of weather, shall be evidence of satisfactory deliver of vehicle(s). Failure to do so indicates satisfactory delivery and no further claim can or will be honored by Carrier or Allen Auto Transport, Inc.
12. All cash on delivery (C.O.D.) charges must be paid in either CASH or CASHIER CHECK only; no other form of payment will be accepted.
13. This contract may be amended and/or modified only by written agreement signed by all parties hereto.
14. Terms and Conditions of this agreement shall be binding upon the representative and assigns of each party hereto.

ALLEN AUTO TRANSPORT, INC. WILL NOT BE LIABLE FOR THE FOLLOWING:

1. Damage caused by leaking fluids, battery acids, cooling system antifreeze solution, rock chips, industrial fallout, earthquakes or fallout resulting from acts of God.
2. Convertible tops that are loose, torn, brittle or have extensive wear, sunroof and/or door air deflectors.
3. Owner is responsible for preparing vehicle for shipment. All loose parts, fragile or protruding accessories, low hanging spoilers, rear windows louvers, car antennas, etc., must be removed and/or properly secured. Any part of the vehicle that falls off in transit is shipper’s responsibility, including damage to any and all vehicles involved, caused by said part or fluids.
4. We are not responsible for faulty craftsmanship due to manufacturing defects (e.g. defects in factory welds of tie downs) or damage that results to vehicle from the tie downs breaking or tearing due to rust.
5. Mechanical functions, exhaust assembly, under carriage, alignment, suspension, tuning of engine, or car alarms.
6. Auto rental charges for any reason will not be honored.
7. Damage caused by freezing of cooling system and or batteries. Protection from freezing will be furnished by and at the expense of the shipper.
8. Damage to antennas that do not retract to within three (3) inches of car body. All cellular telephone antennas must be removed.
9. Damage to any car that cannot be driven on or off transporter under its own power. Brakes must be in good working order. A service charge (“INOP” fee) of $200.00 will be added to jump start or winch on or off the transporter.
10. Loss or damage to any radio equipment and/or cellular phones, not originally equipped from factory.
11. Damage unable to detect due to vehicle’s dirty condition, snow covered, frost convered, etc.